Healthcare Leadership Role at Jacaranda Maternity
Kenya
Full Time
Experienced
Jacaranda Maternity is seeking a dynamic leader to join our team in a hospital operations leadership capacity. This role is designed for someone who thrives in complex healthcare environments, balances healthy delegation with at times hands‑on management, and is passionate about building strong cultures that deliver exceptional patient and staff experiences.
About Jacaranda Maternity
Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospital in Nairobi is changing the way maternal healthcare is provided by developing better ways to provide high-quality, patient-centred maternity care at affordable prices. Currently, we see over 3,000 clients a month. We have won global and local recognition, including from the Centre for Health Market Innovations, the Gates Foundation, Savings Lives at Birth, and Innovations in Healthcare – and our facility has been independently rated as among the highest quality in Kenya.
Key Responsibilities
We are looking for a leader with a track record of:
- Driving operational excellence in a large hospital setting or multi hospital facilities setting, ensuring efficiency, safety, and high‑quality service delivery.
- Using data insights to optimize decision‑making
- Thorough understanding of all key hospital operational elements from pharmacy to laboratory, outpatient services, infrastructure (general maintenance, asset upkeep and replacement, optimizing utility costs), etc.
- Designing, writing, and implementing SOPs, protocols, and operational frameworks that support both clinical and non‑clinical teams.
- Building a culture of accountability and continuous improvement through tracking results and follow ups relentlessly, and providing fair, balanced staff feedback.
- Aligning hospital operations with company‑wide OKRs and strategic priorities.
- Engagement with strategic partners as needed
Qualifications and Skill Sets
- Significant past leadership experience—only candidates with proven skills in managing teams in health and productive ways will be considered.
- Strong analytical skills
- Being a team player and being proactive
- Understanding of brand management and how operations and client experience influence reputation.
- Clinical knowledge/experience is certainly helpful
- Experience in scaled‑out healthcare systems or healthcare chains is a major advantage.
- University degree required
- 5 or more years of healthcare experience required
- 4 years or more of genuine management experience required
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